FRANKEL CHILL – Frankel Collection

We ship right across Canada, and to most international destinations. A handful of fragrances cannot travel abroad, because carriers restrict alcohol-based liquids on some routes.

Shipping is free across Canada on orders over $150. Below that, rates are worked out by weight at checkout — this bottle's size is listed above.

You will see delivery estimates at checkout, based on what is in your bag and the shipping method you choose.

Unopened fragrances can come back to us within 30 days of delivery for a full refund. If the return is our mistake — the wrong bottle, or one that arrived damaged — we cover the return postage as well.

Refunds usually land well inside four weeks. That window covers the parcel reaching us (5 to 10 business days), our checking it over (3 to 5 business days), and your bank releasing the funds (5 to 10 business days).

To start a return, get in touch with your order number and we will send you a prepaid label and instructions.